Engage with your customers through WhatsApp Business Solution
Enhance the customer experience through the most popular messaging channel WhatsApp
Personal contact via the WhatsApp Business Solution
With over 2 billion users in 180 countries, WhatsApp is an important channel for online customer contact. As an official supplier of the WhatsApp Business API, we support organisations in setting up WhatsApp as a full-fledged customer contact channel. Good news! Since the beginning of 2021, governments will also be able to use WhatsApp again.
The integration of the WhatsApp Business Solution ensures that you can app directly with your customers within OBI Engage, directly alongside your other online customer contact channels.
Would you like more information? Talk to one of our experts.
The power of WhatsApp Business Solution
Quick, easy, familiar and personal contact with your customers
✓ Quick and easy contact with your customers via WhatsApp
✓ Offer personal 1-to-1 contact, with direct answers and no long queues
✓ Let customers reply at their convenience
✓ Send updates or reminders quickly and easily
WhatsApp Business in 3 steps
Ready to start?
.1.
Register with WhatsApp Business
Every organisation must be officially approved by WhatsApp so that the user can safely chat with them.
.2.
Create your profile
Choose a profile picture and profile text and create a standard message.
.3.
WhatsApp approval
After the official approval we will link your number to your webcare stream.
Go-Live
From now on, your organisation can be reached 24/7 via WhatsApp.
