The decision is made - you want to implement a chatbot within your organisation. The good news is, that new chatbot platforms make it increasingly easy to take things into your own hands and build your own chatbot. But there are still things you [...]

Chatbots are being used more often and more widely. Digital assistants in particular have great added value within the domain of webcare. The shift we now see, is that technology is increasingly in the hands of the organisations themselves. [...]

More and more organisations and professionals are dealing with chatbots. Making a chatbot (or having it made) is really not difficult! But you might need some help with it. With this chatbot checklist we give you, based on best practices from [...]

Many organisations would like to incorporate chatbots into their organisation, and it is only logical to want to know more about what this virtual colleague can do for your company. For many organisations the pilot phase is now over and the [...]

As you probably already know, the 8th of March is International Women's Day! Organisations are making an extra effort to promote the equality of women in different sectors. What is the status of women in science, technology, engineering and [...]