(Nederlands) Webcare begint bij monitoren By Alexander de RuiterPosted Tuesday October 30th, 2012 0 Sorry, this entry is only available in Dutch. (Nederlands) Webcare begint bij monitoren2012-10-302019-02-05https://www.obi4wan.com/wp-content/uploads/2017/07/OBI4wan-weblogo_v2.pngOBI4wanhttps://www.obi4wan.com/wp-content/uploads/2016/12/Meten-is-weten-versus-Luister-en-huiver-1.jpg200px200pxRecommended PostsOptimise your webcare with the help of statistics – for an effortless customer experience!What is the difference between social media monitoring and social listening?Tone of voice: how far can you go with your online customer support responses?