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(Nederlands) Media monitoring, webcare, chatbots en media insights (Nederlands) Media monitoring, webcare, chatbots en media insights
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Home » whatsapp
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 WhatsApp business: the benefits of the official WhatsApp Business API
By Nadine Felderhoff
Posted Monday March 2nd, 2020

WhatsApp business: the benefits of the official WhatsApp Business API

If you’re an active organisation in online customer service (webcare), then you probably already have a business WhatsApp, or it’s at least high on your wish list! WhatsApp offers enormous [...]

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 Appcare: how do you successfully use messaging apps as a service channel?
By Nadine Felderhoff
Posted Thursday November 14th, 2019

Appcare: how do you successfully use messaging apps as a service channel?

Since messaging apps such as Facebook Messenger, Twitter and WhatsApp are being used on a wide scale, it is impossible to imagine organisations without appcare as a service channel. But how do [...]

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 The undiminished popular WhatsApp offers plenty of opportunities for customer service!
By Mia Schulz
Posted Thursday June 27th, 2019

The undiminished popular WhatsApp offers plenty of opportunities for customer service!

The messenger service WhatsApp has seen an enormous increase in user numbers over the past years. For many of us, the app has become an integral part of our daily life. We don’t only use the [...]

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 Great news! WhatsApp launches official API
By Levi Witbaard
Posted Thursday August 2nd, 2018

Great news! WhatsApp launches official API

As you may have heard already, WhatsApp has launched an official API: the WhatsApp Business API. This makes it possible to maintain worldwide contact with customers, prospects and relations.

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 Webcare in the year 2016: more focus on service level, multichannel and WhatsApp
By Linsey Jepma
Posted Wednesday February 17th, 2016

Webcare in the year 2016: more focus on service level, multichannel and WhatsApp

We are well into the new year. Webcare managers have analyzed 2015 and goals have been redefined or updated. What are the challenges in the field of excellent webcare? Through this blog webcare [...]

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(Nederlands) Zoeken
(Nederlands) Recente blogs
  • An efficiency boost in service that the e-commerce world can profit from
    An efficiency boost in service that the e-commerce world can profit from
    Wednesday February 24th, 2021
  • Closer to the customer: the benefits of WhatsApp for customer service
    Closer to the customer: the benefits of WhatsApp for customer service
    Tuesday February 16th, 2021
  • 10 Smart examples of the use of chatbots
    10 Smart examples of the use of chatbots
    Tuesday February 9th, 2021
(Nederlands) Blogarchief
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