whatsapp Archieven

Posted Thursday August 2nd, 2018

Great news! WhatsApp launches official API

As you may have heard already, WhatsApp has launched an official API: the WhatsApp Business API. This makes it possible to maintain worldwide contact with customers, prospects and relations.

By Linsey Jepma

Posted Tuesday September 26th, 2017

(Nederlands) Social Messaging Event: de best practices

Sorry, this entry is only available in Dutch.

By Linsey Jepma

Posted Wednesday August 16th, 2017

(Nederlands) Appcare: 5 must-reads voor messaging apps als servicekanaal

Sorry, this entry is only available in Dutch.

By Levi Witbaard

Posted Thursday July 6th, 2017

(Nederlands) Appcare: hoe zet je messaging apps succesvol in als servicekanaal?

Sorry, this entry is only available in Dutch.

By Levi Witbaard

Posted Monday April 3rd, 2017

(Nederlands) WhatsApp is onverminderd populair en biedt volop kansen voor webcare!

Sorry, this entry is only available in Dutch and German.

By Linsey Jepma

Posted Wednesday February 17th, 2016

Webcare in the year 2016: more focus on service level, multichannel and WhatsApp

We are well into the new year. Webcare managers have analyzed 2015 and goals have been redefined or updated. What are the challenges in the field of excellent webcare? Through this blog webcare [...]