Posted
Great news! WhatsApp launches official API
As you may have heard already, WhatsApp has launched an official API: the WhatsApp Business API. This makes it possible to maintain worldwide contact with customers, prospects and relations.
By Linsey Jepma
Posted (Nederlands) Social Messaging Event: de best practices
Sorry, this entry is only available in Dutch.
By Linsey Jepma
Posted (Nederlands) Appcare: 5 must-reads voor messaging apps als servicekanaal
Sorry, this entry is only available in Dutch.
Posted
(Nederlands) Appcare: hoe zet je messaging apps succesvol in als servicekanaal?
Sorry, this entry is only available in Dutch.
Posted
(Nederlands) WhatsApp is onverminderd populair en biedt volop kansen voor webcare!
(Deutsch) WhatsApp hat über 50 Millionen Nutzer in Deutschland, von denen 46 Millionen die Messaging-App täglich nutzen. Die Beliebtheit der App, sowohl für die 1-zu-1- als auch für die [...]
By Linsey Jepma
Posted Webcare in the year 2016: more focus on service level, multichannel and WhatsApp
We are well into the new year. Webcare managers have analyzed 2015 and goals have been redefined or updated. What are the challenges in the field of excellent webcare? Through this blog webcare [...]
Posted
(Nederlands) Yellowbrick start met webcare via WhatsApp
Sorry, this entry is only available in Dutch.
By Linsey Jepma
Posted (Nederlands) Appcare: 5 must-reads over WhatsApp als kanaal voor online klantcontact
Sorry, this entry is only available in Dutch.
Posted
(Nederlands) De kansen, uitdagingen en toekomst van WhatsApp als servicekanaal
Sorry, this entry is only available in Dutch.
