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(Nederlands) Media monitoring, webcare, chatbots en media insights (Nederlands) Media monitoring, webcare, chatbots en media insights
  • Solutions
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      • Messaging through your favourite messaging apps
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 The importance of good webcare reports
By Linsey Jepma
Posted Wednesday October 3rd, 2018

The importance of good webcare reports

(Nederlands) Dé social media manager van tegenwoordig werkt continu met statistieken. We maken uitgebreide rapportages die vervolgens naar alle stakeholders binnen de organisatie wordt gestuurd. [...]

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 (Nederlands) Het gesprek op social media in februari 2018
By Ingrid Nees
Posted Thursday March 1st, 2018

(Nederlands) Het gesprek op social media in februari 2018

Sorry, this entry is only available in Dutch.

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 RetailTrends: The secret of chatbots
By Linsey Jepma
Posted Thursday January 18th, 2018

RetailTrends: The secret of chatbots

They have been discussed, applauded and criticized. Either way, chatbots are the next big thing. At bol.com, Billie now handles around two million conversations with customers, more than all the [...]

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 5 questions for Frank Smit, OBI4wan’s CIO
By Linsey Jepma
Posted Tuesday December 19th, 2017

5 questions for Frank Smit, OBI4wan’s CIO

Meet: Frank Smit, founder of the artificial intelligence branch and CIO (Chief Innovation Officer) of OBI4wan. This branch offers the market artificial intelligence solutions, in particular [...]

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 OBI4wan starts promising research in Conversational Human Voice with Tilburg University and VU University Amsterdam
By Linsey Jepma
Posted Wednesday December 13th, 2017

OBI4wan starts promising research in Conversational Human Voice with Tilburg University and VU University Amsterdam

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 (Nederlands) Het gesprek op social media in september 2017
By Ingrid Nees
Posted Monday October 2nd, 2017

(Nederlands) Het gesprek op social media in september 2017

Sorry, this entry is only available in Dutch.

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 (Nederlands) Nijmeegse vierdaagse verliest fors aan populariteit op social media
By Mikki Hoogenboom
Posted Friday July 21st, 2017

(Nederlands) Nijmeegse vierdaagse verliest fors aan populariteit op social media

Sorry, this entry is only available in Dutch.

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 (Nederlands) De transitie van NLE naar volledige digitale klantenservice
By Linsey Jepma
Posted Wednesday May 17th, 2017

(Nederlands) De transitie van NLE naar volledige digitale klantenservice

Sorry, this entry is only available in Dutch.

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 (Nederlands) We delen minder, naast Facebook nu ook op Twitter!
By Martijn Rijk
Posted Wednesday April 3rd, 2013

(Nederlands) We delen minder, naast Facebook nu ook op Twitter!

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 Wie is de Mol? De kijker spreekt via social media
By Maikel Ligthart
Posted Friday February 8th, 2013

Wie is de Mol? De kijker spreekt via social media

Wie is de Mol? Dat is de grote vraag die momenteel ruim 2 miljoen mensen bezig houdt. OBI4wan heeft op basis van de berichtgeving op social media samengevat wat het Nederlandse publiek denkt. [...]

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(Nederlands) Zoeken
(Nederlands) Recente blogs
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    Tuesday January 19th, 2021
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    The importance of knowledge management in smart organisations
    Tuesday January 12th, 2021
  • 3 challenging roles that the service agent must fulfill in the future
    3 challenging roles that the service agent must fulfill in the future
    Monday January 4th, 2021
(Nederlands) Blogarchief
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