Archieven | OBI4wan

Posted Wednesday October 3rd, 2018

The importance of good webcare reports

(Nederlands) Dé social media manager van tegenwoordig werkt continu met statistieken. We maken uitgebreide rapportages die vervolgens naar alle stakeholders binnen de organisatie wordt gestuurd. [...]

By Ingrid Nees

Posted Thursday March 1st, 2018

(Nederlands) Het gesprek op social media in februari 2018

Sorry, this entry is only available in Dutch.

By Linsey Jepma

Posted Thursday January 18th, 2018

RetailTrends: The secret of chatbots

They have been discussed, applauded and criticized. Either way, chatbots are the next big thing. At bol.com, Billie now handles around two million conversations with customers, more than all the [...]

By Linsey Jepma

Posted Tuesday December 19th, 2017

5 questions for Frank Smit, OBI4wan’s CIO

Meet: Frank Smit, founder of the artificial intelligence branch and CIO (Chief Innovation Officer) of OBI4wan. This branch offers the market artificial intelligence solutions, in particular [...]

By Linsey Jepma

Posted Wednesday December 13th, 2017

OBI4wan starts promising research in Conversational Human Voice with Tilburg University and VU University Amsterdam

By Ingrid Nees

Posted Monday October 2nd, 2017

(Nederlands) Het gesprek op social media in september 2017

Sorry, this entry is only available in Dutch.

By Mikki Hoogenboom

Posted Friday July 21st, 2017

(Nederlands) Nijmeegse vierdaagse verliest fors aan populariteit op social media

Sorry, this entry is only available in Dutch.

By Linsey Jepma

Posted Wednesday May 17th, 2017

(Nederlands) De transitie van NLE naar volledige digitale klantenservice

Sorry, this entry is only available in Dutch.

By Martijn Rijk

Posted Wednesday April 3rd, 2013

(Nederlands) We delen minder, naast Facebook nu ook op Twitter!

By Maikel Ligthart

Posted Friday February 8th, 2013

Wie is de Mol? De kijker spreekt via social media

Wie is de Mol? Dat is de grote vraag die momenteel ruim 2 miljoen mensen bezig houdt. OBI4wan heeft op basis van de berichtgeving op social media samengevat wat het Nederlandse publiek denkt. [...]