Cherish your customer: 6 priorities for your organization in 2018

The years that we have social media ‘on the side’ within organizations are far behind us. Social media and social messaging have made huge changes in the world of communication and customer [...]

(Nederlands) #CConnected: inspirerende sessies door IKEA,, Hartstichting en meer…

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(Nederlands) Van online monitoring naar reputatiemanagement in 3 stappen

Sorry, this entry is only available in Dutch.

To measure is to know, but know what you measure

Social media is not just about sending your messages, but mostly about listening to your target group online. We always say: to measure is to know, but do you know what you measure? How do we [...]

Improve your reputation with the following tips

The online reputation of an organization is determined through customer focus, communication, service quality and the social responsibility demonstrated by the company. But how do you quickly [...]