The days of webcare being purely a form of customer service are long gone. Social media is an indispensable part of our current era and opportunities for marketing, sales and service are up for [...]

As you may have heard already, WhatsApp has launched an official API: the WhatsApp Business API. This makes it possible to maintain worldwide contact with customers, prospects and relations.

In the digital age, price and quality are no longer the only decisive factors differentiating us from our competitors. This means that the focus is increasingly on offering an excellent customer [...]