The importance for customer satisfaction within social media

We live in an era where customer satisfaction is of great importance to many organizations, in improving their products and services. Interrogating customer feedback can lead to growth, and [...]

(Nederlands) Klanttevredenheid meten via social media en de actualiteit rondom privacy

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(Nederlands) NLE: van reactieve webcare naar Social Hub voor service én branding

Sorry, this entry is only available in Dutch.