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(Nederlands) Media monitoring, webcare, chatbots en media insights (Nederlands) Media monitoring, webcare, chatbots en media insights
  • Solutions
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      • Messaging through your favourite messaging apps
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 Webcare & live chat: a match made in heaven
By Linsey Jepma
Posted Wednesday May 16th, 2018

Webcare & live chat: a match made in heaven

In the digital age, price and quality are no longer the only decisive factors differentiating us from our competitors. This means that the focus is increasingly on offering an excellent customer [...]

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 OBI4wan extends webcare with live chat
By Linsey Jepma
Posted Wednesday November 8th, 2017

OBI4wan extends webcare with live chat

Live chat is on the rise. Various studies show that live chat receives the highest scores on customer satisfaction out of all customer contact channels. Live chat is accessible, fast and easy to [...]

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 More efficiency, speed and relevance with OBI4wan’s new web interface
By Linsey Jepma
Posted Wednesday November 8th, 2017

More efficiency, speed and relevance with OBI4wan’s new web interface

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