Webcare & live chat: a match made in heaven

In the digital age, price and quality are no longer the only decisive factors differentiating us from our competitors. This means that the focus is increasingly on offering an excellent customer [...]

OBI4wan extends webcare with live chat

Live chat is on the rise. Various studies show that live chat receives the highest scores on customer satisfaction out of all customer contact channels. Live chat is accessible, fast and easy to [...]