Cherish your customer: 6 priorities for your organization in 2018

The years that we have social media ‘on the side’ within organizations are far behind us. Social media and social messaging have made huge changes in the world of communication and customer [...]

The importance for customer satisfaction within social media

We live in an era where customer satisfaction is of great importance to many organizations, in improving their products and services. Interrogating customer feedback can lead to growth, and [...]

(Nederlands) OBI4wan opnieuw partner van Multichannel Conference

Sorry, this entry is only available in Dutch.

OBI4wan en InSocial lanceren klanttevredenheidsonderzoek via social media

Met trots kondigen we aan dat het meten van klanttevredenheid via social media vanaf vandaag mogelijk is, schaalbaar én volledig geautomatiseerd. In samenwerking met onze partner InSocial heeft [...]