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(Nederlands) Media monitoring, webcare, chatbots en media insights (Nederlands) Media monitoring, webcare, chatbots en media insights
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 What is the difference between social media monitoring and social listening?
By Mia Schulz
Posted Tuesday January 19th, 2021

What is the difference between social media monitoring and social listening?

As social media professional you have probably heard about social listening and social media monitoring. Often these two terms are used interchangeably and you might ask yourself if they are [...]

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 A 10 step guide to create search queries for media monitoring
By Mia Schulz
Posted Tuesday October 22nd, 2019

A 10 step guide to create search queries for media monitoring

Social media and the web offer companies a wealth of freely accessible data that is extremely useful with regard to reputation management and customer engagement. With monitoring tools, companies [...]

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 Social media monitoring: this is how you create internal support
By Linsey Jepma
Posted Monday August 26th, 2019

Social media monitoring: this is how you create internal support

Social media is open and the whole world reads along. Better safe than sorry is still often the motto. Yet we live in an era in which social media monitoring is no longer allowed to be absent [...]

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(Nederlands) Zoeken
(Nederlands) Recente blogs
  • What is the difference between social media monitoring and social listening?
    What is the difference between social media monitoring and social listening?
    Tuesday January 19th, 2021
  • The importance of knowledge management in smart organisations
    The importance of knowledge management in smart organisations
    Tuesday January 12th, 2021
  • 3 challenging roles that the service agent must fulfill in the future
    3 challenging roles that the service agent must fulfill in the future
    Monday January 4th, 2021
(Nederlands) Blogarchief
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