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(Nederlands) Media monitoring, webcare, chatbots en media insights (Nederlands) Media monitoring, webcare, chatbots en media insights
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 To measure is to know, but know what you measure
By Linsey Jepma
Posted Tuesday February 14th, 2017

To measure is to know, but know what you measure

Social media is not just about sending your messages, but mostly about listening to your target group online. We always say: to measure is to know, but do you know what you measure? How do we [...]

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 OBI4wan integrates Twitter’s new engagement data
By Levi Witbaard
Posted Wednesday May 4th, 2016

OBI4wan integrates Twitter’s new engagement data

So proud! OBI4wan is integrating the Gnip Engagement API with which organisations will gain insight into the true range and engagement of their Tweets. Gnip, Twitter’s enterprise API platform [...]

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 The predictive power of online data
By Marcel Vergonet
Posted Monday February 15th, 2016

The predictive power of online data

Predicting cellular traffic in order to optimize capacity in customer care centre has been happening for years. Another option is to base your predictions on online data in order to determine [...]

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(Nederlands) Zoeken
(Nederlands) Recente blogs
  • What is the difference between social media monitoring and social listening?
    What is the difference between social media monitoring and social listening?
    Tuesday January 19th, 2021
  • The importance of knowledge management in smart organisations
    The importance of knowledge management in smart organisations
    Tuesday January 12th, 2021
  • 3 challenging roles that the service agent must fulfill in the future
    3 challenging roles that the service agent must fulfill in the future
    Monday January 4th, 2021
(Nederlands) Blogarchief
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