Let’s chat about bots
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Let’s chat about bots

A robot helper, virtual assistant, chatbot; according to Gartner* these are now at the top of the hype and more and more companies are switching to the implementation of the software. OBI4wan, on [...]

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 (Nederlands) Het verhaal achter het “volledig gerobotiseerde contactcenter”
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(Nederlands) Het verhaal achter het “volledig gerobotiseerde contactcenter”

Sorry, this entry is only available in Dutch.

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 Alexander de Ruiter: effective and successful with social media
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Alexander de Ruiter: effective and successful with social media

Listening, entering into a dialogue, producing own content, and here it comes: earning and saving via social media. More specifically this last phase, that of Jedi Master, is still a bridge too [...]

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