(Nederlands) PCS en OBI4wan ontwikkelen chatbot voor HTM
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(Nederlands) PCS en OBI4wan ontwikkelen chatbot voor HTM

(Nederlands) Steeds meer consumenten gebruiken social media als contactkanaal met organisaties. Ook HTM, de openbaar vervoerder uit regio Den Haag, ziet al jaren een gestage groei van [...]

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 Let’s chat about bots
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Let’s chat about bots

A robot helper, virtual assistant, chatbot; according to Gartner* these are now at the top of the hype and more and more companies are switching to the implementation of the software. OBI4wan, on [...]

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 (Nederlands) Alexander de Ruiter: “Webcare is volwassen geworden”
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(Nederlands) Alexander de Ruiter: “Webcare is volwassen geworden”

Sorry, this entry is only available in Dutch.

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 (Nederlands) Het verhaal achter het “volledig gerobotiseerde contactcenter”
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(Nederlands) Het verhaal achter het “volledig gerobotiseerde contactcenter”

Sorry, this entry is only available in Dutch.

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 Alexander de Ruiter: effective and successful with social media
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Alexander de Ruiter: effective and successful with social media

Listening, entering into a dialogue, producing own content, and here it comes: earning and saving via social media. More specifically this last phase, that of Jedi Master, is still a bridge too [...]

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 (Nederlands) OBI4wan vs OBILytics: game, set, match
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(Nederlands) OBI4wan vs OBILytics: game, set, match

Sorry, this entry is only available in Dutch and German.

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