The importance for customer satisfaction within social media

We live in an era where customer satisfaction is of great importance to many organizations, in improving their products and services. Interrogating customer feedback can lead to growth, and [...]

(Nederlands) Appcare: hoe zet je messaging apps succesvol in als servicekanaal?

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(Nederlands) Klanttevredenheid meten via social media en de actualiteit rondom privacy

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(Nederlands) Update: Facebook fotoalbum, nieuwe functies KTO en verwijzen naar zoekopdrachten

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(Nederlands) Klanttevredenheidsonderzoek via integratie met de Klantcontact Monitor

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(Nederlands) Verzamel klantfeedback via social media voor één integraal klantbeeld

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(Nederlands) OBI4wan en InSocial lanceren klanttevredenheidsonderzoek via social media

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