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(Nederlands) Media monitoring, webcare, chatbots en media insights (Nederlands) Media monitoring, webcare, chatbots en media insights
  • Solutions
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 OBI4wan Chatbot & AI Glossary: everything you need to know about chatbots & AI
By Nadine Felderhoff
Posted Thursday August 20th, 2020

OBI4wan Chatbot & AI Glossary: everything you need to know about chatbots & AI

(Nederlands) Chatbots en artificial intelligence; iedereen heeft er wel eens van gehoord, maar wat is het precies? Speciaal voor professionals die te maken hebben met artificial intelligence of [...]

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 Why a chatbot has never been a better resource
By Linsey Jepma
Posted Tuesday April 7th, 2020

Why a chatbot has never been a better resource

Bots, robots, chatbots. No, these are not degrees of comparison, but they are a way to facilitate certain business processes. Chatbots, for example, answer simple questions from customers via a [...]

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 Chatbots: a game changer for online customer service
By Levi Witbaard
Posted Thursday February 27th, 2020

Chatbots: a game changer for online customer service

In the coming years, contact between people and organisations will be handled more and more by chatbots that have human characteristics. That’s quite something, and raises questions for both [...]

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(Nederlands) Blogarchief
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