Manage your global reputation and engage with your customers, efficiently and data driven
OBI4wan offers the tools for media monitoring, webcare, chatbots and media insights!
The growing impact of digitisation, content and social media platforms means it is becoming increasingly important to have an insight into coverage about your organisation, whenever and wherever you need it. Answering online questions, complaints and reviews is crucial for customer satisfaction and your online reputation. In addition, detailed data analysis is required to gain an insight into structural improvements for customer service and marketing.
OBI4wan offers powerful solutions for online and offline media monitoring, webcare, messaging, chatbots and media insights. Combined with our excellent service and advice, we help your organization make the most of data from social media, online media, print media and RTV!
Media monitoring with the OBI Brand Monitor
With the OBI Brand Monitor you have access to millions of (inter)national messages from social media networks, news sources, print media, radio and TV. Immediately identify relevant messaging about your organization, target group, market and competitors and keep a tight grip on your online reputation.
We have been working with OBI4wan for a number of years now and are very satisfied. We use OBI4wan for webcare, content planning and reports for different customers. It’s a great thing to be able to do this for all our customers through one tool. This saves us a lot of time and work. OBI4wan’s service is also great! If we have a question or problem, we are always helped immediately. The expert training enables us to take the social media activities for our customers to a higher level.
Vianne Scharloo, Managing Director @ Red Carpet Social Media