OBI4wan partner of the European Communication Summit 2018
On the 13th and 14th of June, OBI4wan was again partner of the European Communication Summit. After 11 years in Brussels, the flagship event for communications moved to Berlin for the 2018 edition. 50+ speakers shared their inspiration with 600 communication professionals, based on the theme of “Trust and Technology”. Read more about our partnership and meet us next year in Berlin!
Europe’s Communication Transformation Event
In recent years, the European Communication Summit (ECS) grew into thé event in the European field of communications. Whether it’s about communication strategies, tools, crisis communications, storytelling or reputation management, the world of communications is evolving and relevant insights are needed more than ever.
That’s why a programme of international top speakers was compiled in cooperation with the European Association of Communication Directors (EACD). The most important developments in the field of communications are combined under different tracks, such as “Trust, Evolve, Create en Effect”.
OBI4wan proud partner
For the third year in a row, we were proud partner of this leading event, where our experts Davy, Daniëlle and Thomas shared their view on reputation management, data analysis, customer experience, chatbots and AI.
We shared our vision on how a continuous data flow of insights from customers, thought leaders, media and stakeholders enable you to be more successful with your communication strategy. The knowledge obtained from this relevant data helps you manage your reputation and track your KPI’s on a daily basis. We also see Artificial Intelligence is becoming increasingly more important in customer communication. How and in what way you can use chatbots for customer service, advertising and ordering processes? Our experts gladly shared how to reduce costs by up to 36%, increase interactions per hour by up to 20% and increase your NPS by up to 10%.
Davy Guijt, Commercial Director at OBI4wan, explains: “In a media world that’s changing faster than ever and considering its increasing impact on your organisation, it’s important to make data driven decisions. These decisions give you control over the reputation of your organisation. An important factor is gaining a complete overview of the media landscape, from online to social, radio, tv and print media. In the end, it’s all about collecting actionable insights, driven by your own KPI’s and goals.”
Meet us next year in Berlin!
OBI4wan specializes in award-winning tools and services for reputation management, customer engagement, chatbot technology and media insights., OBI4wan makes innovative technology accessible and provides user-friendly tools, next to extensive services for research and data-analysis, strategy and training. With offices in Zaandam and Berlin, OBI4wan supports over 1000 clients in managing their worldwide reputation and engaging with their customers, efficiently and data-driven.
Now ECS18 is over, we would still gladly answer all of your questions regarding all topics mentioned above. We can also show you the added value of our solutions, such as OBI Brand Monitor and OBI Insights.