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Do you have challenges in the field of digital customer service, social media monitoring, reputation management or crisis communication? OBI4wan’s solutions are designed to make your work more efficient! We are happy to show you all opportunities for your organisation, based on your wishes and requirements, in a free online demo. Just fill in your details and we will contact you asap to schedule a meeting.
At HEMA, we use OBI4wan for digital customer service as well as for social media monitoring. For us OBI Engage is user-friendly tool where all our Dutch, but also international social media channels are bundled. By also deploying a chatbot, we became more efficient and can help our customers even better. In addition, the reports give us feedback on how to optimize campaigns and products. The cooperation with OBI4wan is very pleasant. Whoever you contact, you will always be kindly welcomed.
Ronald Gerrits, Coördinator Customer Service at HEMA