Customer convenience is still the factor that distinguishes you most from your competitors. Make sure your customer doesn’t have to waste time and can get in touch with you one-on-one whenever they need to. With messaging channels like WhatsApp, Live chat, Facebook Messenger, Google’s Business Messages, Instagram DM and Twitter DM, you not only help customers with questions, but you can also guide them through the buying process, make suggestions or provide after-sales services.
Real-time service without delays
Rich content for clarification or sales
Faster and better service with chatbots
All channels conveniently organised in one solution
The ultimate customer messaging channels
Want to stay in one-on-one contact with your customer? This can be done smoothly via asynchronous channels such as WhatsApp and Facebook Messenger. Customers can send a message whenever it suits them. Your service staff can then respond to these messages efficiently, but at a convenient time. Use messaging not only to respond to customer queries but also to seize sales opportunities! Are your volumes increasing? Then engage a tireless chatbot.