Instagram Direct Messaging: fast 1-on-1 customer contact via Instagram

Stay personally connected with your Instagram followers via the Messenger API for Instagram

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Instagram and organisations are a perfect fit

90% of all consumers on Instagram follow at least one organisation, and every month 150 million people worldwide engage in a conversation with an organisation via Instagram DM. Seize your opportunity and make the most of Instagram by providing service via Instagram DM.
Result
Perfect
fit

Rich media for clear communication

Images say more than words, and Instagram DM can be used to share photos, videos, GIFs or locations. This creates instant clarity in the conversation, allowing you to help your customer better and more efficiently.
Result
Rich
media

Grow your Instagram community

Whether people are looking for support, have a question or want to share a compliment, it happens via Instagram DM. Make your service via Instagram scalable and future-proof. Seize the opportunities for marketing, sales and service via Instagram DM!
Result
Scalable
and future-proof

Reduce pressure on your staff

Fast and high-quality service is what sets you apart from your competition. Do you often get the same questions? Let chatbots handle common questions or prepare work for your employees. This enables them to go the extra mile for your customers, also via Instagram DM.
Result
Integrate
chatbots

Choose our award-winning solutions

We believe that only honest communication can lead to engaged and satisfied customers. We’ve been committed to this for years, and it hasn’t gone unnoticed.

Explore the world of possibilities with Instagram DM

The ultimate channel for building personal relationships with loyal fans. Get started! We’ll be happy to show you how in a demo.