Instagram Direct Messaging: fast 1-on-1 customer contact via Instagram
Stay personally connected with your Instagram followers via the Messenger API for Instagram
Instagram and organisations are a perfect fit
90% of all consumers on Instagram follow at least one organisation, and every month 150 million people worldwide engage in a conversation with an organisation via Instagram DM. Seize your opportunity and make the most of Instagram by providing service via Instagram DM.
Rich media for clear communication
Images say more than words, and Instagram DM can be used to share photos, videos, GIFs or locations. This creates instant clarity in the conversation, allowing you to help your customer better and more efficiently.
Grow your Instagram community
Whether people are looking for support, have a question or want to share a compliment, it happens via Instagram DM. Make your service via Instagram scalable and future-proof. Seize the opportunities for marketing, sales and service via Instagram DM!
Reduce pressure on your staff
Fast and high-quality service is what sets you apart from your competition. Do you often get the same questions? Let chatbots handle common questions or prepare work for your employees. This enables them to go the extra mile for your customers, also via Instagram DM.
Explore the world of possibilities with Instagram DM
The ultimate channel for building personal relationships with loyal fans. Get started! We’ll be happy to show you how in a demo.
Choose our award-winning solutions
We believe that only honest communication can lead to engaged and satisfied customers. We’ve been committed to this for years, and it hasn’t gone unnoticed.