Interviews

DHL is doing well! The company’s Customer Service recently won the National CQ test and now carries the title ‘Best Customer Service in the Netherlands’. I spoke to Bas Vogels, supervisor and [...]

Sander is Manager Customer Service at BCC and is very excited when he talks about his webcare team that is literally located in the store. The experiment is successful; webcare and store [...]

In the series "Fact checking with" we interview our colleagues from OBI4wan about their responsibilities, vision and the person behind the expert. In this edition we spoke with Frank Smit. As [...]

In the series “Fact checking with…”. We interview our colleagues about their responsibilities, vision and the person behind the expert. Fayruza Rodriguez is Client Happiness Manager at OBI4wan [...]

In the series “Fact checking with…” we’re interviewing our colleagues at OBI4wan about their responsibilities, vision and the person behind the expert. Matt Chapman, Backend Developer bij [...]

In the series “Fact checking with…” we’re interviewing our colleagues at OBI4wan about their responsibilities, vision and the person behind the expert. Matt Chapman, Backend Developer bij [...]

In the series “Fact checking with…” we interview OBI4wan colleagues about their responsibilities, vision and the person behind the expert. We spoke with our Marketing Director Levi Witbaard, [...]

In the series "Fact checking with..." we interview several OBI4wan colleagues about their responsibilities, vision and the person behind the expert. We sat down with our Commercial Director, Davy [...]

(Nederlands) Om een beter inzicht te krijgen in de mogelijkheden op het gebied van webcare, reputatiemanagement, chatbots en insights, stellen we elke maand 5 vragen aan experts op dit gebied. In [...]

Sorry, this entry is only available in Dutch.