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(Nederlands) Media monitoring, webcare, chatbots en media insights (Nederlands) Media monitoring, webcare, chatbots en media insights
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Crisis management

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 The importance of media monitoring in crisis communication
By Nadine Felderhoff
Posted Thursday June 18th, 2020

The importance of media monitoring in crisis communication

If you’re looking to limit or prevent any damage to the reputation of your brand or organisation then media monitoring would be a great tool for you! By using (real-time) media monitoring, you’ll [...]

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 Crisis management: from social shitstorm to trending topic
By Linsey Jepma
Posted Tuesday April 28th, 2020

Crisis management: from social shitstorm to trending topic

When a crisis breaks, it is important to know what is going on around your organisation. For this, social media are both an important information source to oversee the way the news spreads, and [...]

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 Fact checking with: Danielle, Senior Media Analyst & Product Owner at OBI4wan
By Nadine Felderhoff
Posted Monday March 18th, 2019

Fact checking with: Danielle, Senior Media Analyst & Product Owner at OBI4wan

In the series "Fact checking with" we interview our colleagues from OBI4wan about their responsibilities, vision and the person behind the expert. In this edition, we’ve interviewed Danielle [...]

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 3 applications of media monitoring during an event
By Levi Witbaard
Posted Tuesday September 20th, 2016

3 applications of media monitoring during an event

The event that you have been working towards for days, weeks, maybe even months has finally commenced! In the ideal situation, online and offline media monitoring are in order and a team is ready [...]

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