OBI4wan Chatbot & AI Glossary: everything you need to know about chatbots & AI

OBI4wan • 1 minute read • 20/08/2020
Chatbots
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AI is in full swing and the latest technologies are helping organisations move forward and innovate. The meanings of some of the  terms and expressions may not be entirely clear to everyone; so we put together this handy Chatbot & AI Glossary for professionals who are dealing with Artificial Intelligence.

Artificial Intelligence is all around us

Artificial Intelligence (AI) is all around us: daily conversations with Google Home; the friendly chatbot that helps you with an order or question. Did you know, for example, that chatbots, as virtual employees, can be a valuable addition to a webcare team? And that you can also use Artificial Intelligence for marketing and sales purposes?

OBI4wan Chatbot & AI Glossary

Because this is relatively new to most, the meanings of some of the  terms and expressions may not be entirely clear to everyone; so we put together this handy Chatbot & AI Glossary for professionals who are dealing with Artificial Intelligence. This comprehensive glossary, which has been carefully compiled by our AI experts, will explain the basic principles of Artificial Intelligence. 

Enjoy!

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At OBI4wan, we have a genuine passion for customer contact, media monitoring and reputation management. We continuously feed ourselves with new knowledge about groundbreaking technologies in these industries. And of course, we love to share this knowledge! Dive into our whitepapers, ebooks, blogs, industry reports and success stories. Are you already hanging on our every word? Hopefully we can share our enthusiasm with you and start a conversation!

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