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Home » Archieven voor Pearl Vink
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 The importance of knowledge management in smart organisations
By Pearl Vink
Posted Tuesday January 12th, 2021

The importance of knowledge management in smart organisations

There’s a lot going on! The volume of questions, the online channels and the expectations of the customer are increasing. In times when web shops are gaining ground and physical stores are losing [...]

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 3 challenging roles that the service agent must fulfill in the future
By Pearl Vink
Posted Monday January 4th, 2021

3 challenging roles that the service agent must fulfill in the future

Social media channels are developing rapidly. Instagram Reels, Twitter Fleets and LinkedIn and Google stories are just a few functionalities that have popped up in the past year. The rapidly [...]

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 4 tips for optimising your customer service during the holidays
By Pearl Vink
Posted Wednesday November 18th, 2020

4 tips for optimising your customer service during the holidays

Customer service, brace yourself! Is your team ready for peak times? With these 4 tips, you can offer your customers a good, enjoyable and personal experience during the holidays!

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 Sustainable Development Goals? This is how to use them as a communications professional!
By Pearl Vink
Posted Monday October 19th, 2020

Sustainable Development Goals? This is how to use them as a communications professional!

As an organisation, how do you create relevance in a world in which you need to meet all the sustainability requirements? And what do you, as a communications professional, focus on in your work? [...]

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 5 new social features that help you stand out in your customer’s timeline
By Pearl Vink
Posted Thursday October 1st, 2020

5 new social features that help you stand out in your customer’s timeline

How do you stand out in an overwhelming stream of content on social media? This question concerns marketing and communication specialists each and every day. As an organisation, you of course [...]

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(Nederlands) Recente blogs
  • The importance of knowledge management in smart organisations
    The importance of knowledge management in smart organisations
    Tuesday January 12th, 2021
  • 3 challenging roles that the service agent must fulfill in the future
    3 challenging roles that the service agent must fulfill in the future
    Monday January 4th, 2021
  • OBI4wan official WhatsApp Business Solution Provider
    OBI4wan official WhatsApp Business Solution Provider
    Monday December 14th, 2020
(Nederlands) Blogarchief
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