(Nederlands) Intermaris: community building dankzij webcare en media monitoring

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Bedankpagina: CM

Game of Thrones season 8: the most talked-about characters online

All good things must come to an end. Same with Game of Thrones. Boo-hoo! The very last episode of the American fantasy television production will be broadcast tonight (Dutch time). Loyal viewers [...]

How chatbots can boost your marketing strategy: 3 tips

Did you know marketing and chatbots go really well together? Service and webcare departments often start their interaction with potential clients when the purchasing process begins. The role of [...]

(Nederlands) Eurovisie Songfestival 2019 liveblog: de online competitie is on!

(Nederlands) Dit jaar vindt alweer de 64e editie van het Eurovisiesongfestival plaats. Omdat Israël vorig jaar won, is het nu gastland voor de organisatie van het evenement. Op social media wordt [...]

OBI4wan adds Google Reviews as a new feature

(Nederlands) Goed nieuws! Het is vanaf nu mogelijk om Google Reviews te monitoren via OBIwan. De softwareleverancier is de eerste organisatie in Nederland die de koppeling met een webcare tool [...]

5 questions for Bas Vogels, Supervisor Customer Service at DHL

DHL is doing well! The company’s Customer Service recently won the National CQ test and now carries the title ‘Best Customer Service in the Netherlands’. I spoke to Bas Vogels, supervisor and [...]

Fact checking with: Danielle, Senior Media Analyst & Product Owner at OBI4wan

In the series "Fact checking with" we interview our colleagues from OBI4wan about their responsibilities, vision and the person behind the expert. In this edition, we’ve interviewed Danielle [...]

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