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(Nederlands) Media monitoring, webcare, chatbots en media insights (Nederlands) Media monitoring, webcare, chatbots en media insights
  • Solutions
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Home » Archieven voor November 2020
  • Analysis
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 Tone of voice: how far can you go with your online customer support responses?
By Linsey Jepma
Posted Monday November 30th, 2020

Tone of voice: how far can you go with your online customer support responses?

We complain and we question things on social media, messaging and review sites. So, what kind of tone of voice are you using with your (potential) customers? And what are the limits regarding [...]

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 Attention communications professionals: this is how to create your annual report!
By Linsey Jepma
Posted Friday November 27th, 2020

Attention communications professionals: this is how to create your annual report!

As a communications professional you’re probably thinking, after this rather turbulent year: what happened exactly?! Not only the world, but your organisation as well has had to adapt [...]

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 4 tips for optimising your customer service during the holidays
By Pearl Vink
Posted Wednesday November 18th, 2020

4 tips for optimising your customer service during the holidays

Customer service, brace yourself! Is your team ready for peak times? With these 4 tips, you can offer your customers a good, enjoyable and personal experience during the holidays!

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(Nederlands) Zoeken
(Nederlands) Recente blogs
  • An efficiency boost in service that the e-commerce world can profit from
    An efficiency boost in service that the e-commerce world can profit from
    Wednesday February 24th, 2021
  • Closer to the customer: the benefits of WhatsApp for customer service
    Closer to the customer: the benefits of WhatsApp for customer service
    Tuesday February 16th, 2021
  • 10 Smart examples of the use of chatbots
    10 Smart examples of the use of chatbots
    Tuesday February 9th, 2021
(Nederlands) Blogarchief
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