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(Nederlands) Media monitoring, webcare, chatbots en media insights (Nederlands) Media monitoring, webcare, chatbots en media insights
  • Solutions
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Home » Archieven voor March 2020
  • Analysis
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 How to build your own chatbot
By Mia Schulz
Posted Wednesday March 25th, 2020

How to build your own chatbot

The decision is made - you want to implement a chatbot within your organisation. The good news is, that new chatbot platforms make it increasingly easy to take things into your own hands and [...]

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 Developing your own chatbot? Make sure you have a strong team with the right skills
By Linsey Jepma
Posted Thursday March 19th, 2020

Developing your own chatbot? Make sure you have a strong team with the right skills

Chatbots are being used more often and more widely. Digital assistants in particular have great added value within the domain of webcare. The shift we now see, is that technology is increasingly [...]

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 Chatbot Checklist: 46 Chatbot tips you can’t miss!
By Nadine Felderhoff
Posted Tuesday March 17th, 2020

Chatbot Checklist: 46 Chatbot tips you can’t miss!

More and more organisations and professionals are dealing with chatbots. Making a chatbot (or having it made) is really not difficult! But you might need some help with it. With this chatbot [...]

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 International Women’s Day: the status of #womenintech online
By Judith van Tuijl
Posted Sunday March 8th, 2020

International Women’s Day: the status of #womenintech online

As you probably already know, the 8th of March is International Women's Day! Organisations are making an extra effort to promote the equality of women in different sectors. What is the status of [...]

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 Facebook Messenger 24-hour window: this is how you can still respond to customers
By Linsey Jepma
Posted Friday March 6th, 2020

Facebook Messenger 24-hour window: this is how you can still respond to customers

From the 4th of March, Facebook introduces a 24-hour service window for organisations. This means that Facebook no longer allows organisations to respond to messages older than 24 hours. This is [...]

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 WhatsApp business: the benefits of the official WhatsApp Business API
By Nadine Felderhoff
Posted Monday March 2nd, 2020

WhatsApp business: the benefits of the official WhatsApp Business API

If you’re an active organisation in online customer service (webcare), then you probably already have a business WhatsApp, or it’s at least high on your wish list! WhatsApp offers enormous [...]

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(Nederlands) Zoeken
(Nederlands) Recente blogs
  • What is the difference between social media monitoring and social listening?
    What is the difference between social media monitoring and social listening?
    Tuesday January 19th, 2021
  • The importance of knowledge management in smart organisations
    The importance of knowledge management in smart organisations
    Tuesday January 12th, 2021
  • 3 challenging roles that the service agent must fulfill in the future
    3 challenging roles that the service agent must fulfill in the future
    Monday January 4th, 2021
(Nederlands) Blogarchief
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