By Levi WitbaardPosted Thursday March 31st, 2016 (Nederlands) Optimale klantbeleving tijdens de Multichannel Conference Sorry, this entry is only available in Dutch. Read More
By Levi WitbaardPosted Wednesday March 9th, 2016 OBI4wan launches case management for web care As of today the function Cases has been added to the OBI4wan media monitoring and web care tool. With case management for conversations through web care, loose messages will now be dealt with as [...] Read More