OBI4wan tools

OBI4wan offers the tools for online customer service, chatbots, media monitoring and media insights!

The all-in-1 partner for online customer service, AI-solutions and reputation management

Customer engagement
& Social publishing

Experience the power of OBI Engage! With this all-in-one tool for customer service, you react quickly and efficiently to client questions via social media, messaging apps, reviews, live chat and chatbots.

Chatbots &
AI-solutions

With our unique chatbot platform, you build, train and manage your smart chatbots for more efficient service – which raises satisfaction levels amongst both your customers and your employees!

Media
monitoring

With the OBI Brand Monitor, you collect and measure relevant insights regarding your reputation, sector and stakeholders from online and offline data, social media, print media, radio & TV.

Media analysis &
Insights

Our media analysts department functions as a specialized data intelligence partner for various targeted analyses, social analytics and action-oriented insights on a strategic level.

Direct insight into how OBI4wan can assist your company?
Request a free demo below!


RTL: The digital world of a traditional media company; a look behind the scenes

RTL is going through a digital transformation, one in which, aside from viewing activities on an actual TV, there is also a huge amount of investment going into viewing on online platforms as well, such as Videoland.

When inquiries, comments or mentions about our company and our brands are made on social media, it is important to have a quick overview of them and to react accordingly. In this way, competence and reliability can be communicated in a credible manner. We chose OBI4wan because this solution delivers real added value. It is easier and more intuitive to use than competitors’ solutions. Furthermore, OBI4wan, like us, is internationally active and can therefore be optimally used by us.
Olaf Grewe, Manager Group PR Corporate Communications at Geberit

Geberit testimonial | OBI4wan